Unlock a world of wellbeing with our Wellness Wanderer Membership, designed to help you unwind, recharge, and prioritise self-care every month. From indulgent treatments to exclusive discounts and guest access, our monthly membership gives you access to a host of privileges crafted with your holistic wellness in mind.
Each month, you’ll enjoy:
Membership Duration & Payments
· The membership is billed monthly and auto-renews each month unless cancelled.
· Cancellations require a 30 day notice period.
· Payment is collected via direct debit or card payment on a recurring basis.
Booking & Availability
· All treatments, spa access, and gym sessions must be booked in advance and are subject to availability.
· Treatment options for your 60-minute treatment include: Five Element Aroma Massage, Muscle Melt Massage and Five Element Aroma Facial only.
· We recommend booking at least two weeks in advance to secure preferred dates and times.
Monthly Benefits
· Unused monthly benefits (treatments, passes, or sessions) do not roll over to the following month.
· Your monthly treatment must be redeemed within the calendar month it is issued.
Guest Pass Usage
· One complimentary guest pass per month may be used during your own booked spa access session.
· Guest access is for spa facilities only and does not include treatments or gym use.
· Guests must be aged 16+ and must be accompanied by the member at all times.
Discounts
· Member discounts on treatments, retail, and dining can be used any day of the week but must be booked or purchased by the named member.
· Discounts cannot be combined with other offers or promotions.
Cancellations & No Shows
· Please provide a minimum of 48 hours' notice for any cancellations. Late cancellations or missed appointments may result in forfeiture of the benefit.
· Memberships can be cancelled with 30 days' notice in writing. No partial refunds are available for unused portions of the month.
Membership Use
· Membership is non-transferable and can only be used by the named individual.
· Any misuse of the membership or its benefits may result in suspension or cancellation.
Health & Safety
· Members and guests must complete a health questionnaire prior to using spa or gym facilities.
· Retreat East reserves the right to refuse access if deemed necessary for health or safety reasons.